Effective Date: 21-01-2025
At Two Brothers Tires, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Name: Used for identifying and addressing customers in communications and order details.
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Email address: For sending order confirmations, updates, and promotional offers.
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Phone number: To provide support and communicate important updates regarding your orders.
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Billing and shipping address: Required for order fulfillment and accurate delivery.
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Payment information (e.g., credit card details): Collected securely to process transactions.
b. Non-Personal Information
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Browser type and version: Helps us optimize our website for different browsers.
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IP address: Used for analytics and detecting potential fraudulent activities.
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Device type: Ensures the website functions properly on your specific device.
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Pages visited and time spent on our website: Helps us understand customer preferences to improve content.
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Referring website or search engine: Provides insights into how customers find us.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders efficiently, ensuring timely delivery.
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Provide customer support by addressing queries and resolving issues promptly.
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Improve our website, services, and customer experience through analytics and feedback.
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Send updates, promotions, and relevant content (with your consent), including exclusive offers and discounts.
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Conduct analytics and research to enhance our offerings and anticipate customer needs.
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Comply with legal obligations, such as tax reporting and fraud prevention.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
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Marketing and analytics partners: Collaborate to enhance services and provide personalized experiences.
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Affiliate partners: As an affiliate site, we may share necessary information with affiliate networks or partners for tracking and referral purposes.
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Legal authorities: In compliance with laws or to protect our rights and interests.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Analyze website traffic and performance to identify trends and areas for improvement.
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Deliver targeted advertisements and promotions based on your browsing behavior.
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Maintain security by detecting and preventing fraudulent activities.
You can disable cookies through your browser settings. However, some features of our website, such as personalized recommendations, may not function properly.
5. Affiliate Partnerships
Two Brothers Tires participates in affiliate marketing programs, which means we may earn a commission if you purchase products through our affiliate links. Our affiliate partners include: These partnerships help us provide you with access to a variety of tire options and competitive pricing. When you click on an affiliate link and make a purchase, tracking technologies may be used to record the referral. Please review the privacy policies of our affiliate partners for more information about their data practices.
6. Third-Party Links
Our website may contain links to third-party websites for your convenience, including affiliate partners and informational resources such as:
While we strive to provide reputable links, we are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing personal information or making purchases.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Specifically:
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Order information: Retained for warranty claims, accounting, and compliance purposes.
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Inactive accounts: Information may be anonymized after a prolonged period of inactivity.
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Transactional data: Retained as needed to resolve disputes or enforce agreements.
When your information is no longer needed, we securely delete or anonymize it to protect your privacy.
8. Data Security
We implement industry-standard measures to protect your data, including:
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Secure socket layer (SSL) encryption: Ensures data transmission is secure.
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Regular security audits: Identifies vulnerabilities and strengthens safeguards.
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Firewalls and anti-virus software: Protects against unauthorized access and malware.
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Restricted access: Limits data access to authorized personnel only.
Despite our best efforts, no method of data transmission or storage is completely secure. We encourage you to take precautions, such as using strong passwords and avoiding sharing your account details.
9. Your Rights
You have the right to:
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Access, update, or delete your personal information: Request changes or removal of data we hold about you.
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Opt out of marketing communications: Unsubscribe from promotional emails and messages.
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Request details about data sharing practices: Inquire about how your information is shared with third parties.
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Withdraw consent for data processing: Where applicable, revoke your permission for us to process your information.
To exercise these rights, please contact us at [Insert Contact Email]. We will respond to your request promptly and in accordance with applicable laws.
10. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly and notify parents or guardians where necessary.
11. International Users
If you are accessing our website from outside USA, please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. By using our website, you consent to this transfer and processing.
12. Updates to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, technologies, or legal requirements. Changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about how we protect your information.
13. Contact Us
If you have any questions regarding these Privacy Policy or need assistance, please visit our Contact Us page for more information.
Thank you for trusting Two Brothers Tires with your information. We are committed to safeguarding your privacy and providing a secure shopping experience.